We respect your privacy and handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect via this website, how we use it, and your choices.
When you submit our contact form, we collect the details you provide (for example, name, email, phone, and your message, plus any file attachments) to respond to your enquiry and manage follow-up. Form entries are stored in our website database and may be sent to our clinic inbox.
We use essential cookies so the site works correctly (e.g., security, load balancing). We may also use basic website analytics to understand aggregated usage (e.g., page views) so we can improve the site. If we embed third-party content (e.g., maps or videos), those providers may set their own cookies—see Embedded content below.
You can control cookies in your browser settings; blocking some cookies may affect site functionality.
Pages may include embedded content (e.g., videos, maps). Embedded content behaves as if you visited the other site. Those sites may collect data about you, use cookies or tracking, and monitor your interaction according to their own privacy policies.
We do not sell your personal information. We may share it with trusted service providers who help us operate this website and deliver email (e.g., website host, IT support, email provider). Where services are located outside Australia, we take reasonable steps to ensure appropriate safeguards consistent with the APPs.
You may request access to the personal information we hold about you and request corrections if it’s inaccurate. You can also withdraw consent for non-essential processing (e.g., analytics) by adjusting your browser settings or contacting us.
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is 100% secure, but we aim to reduce risk proportionately.
Email reception@drbaxter.com.au or call (07) 5444 8594.
We may update this policy from time to time. Please check back for the latest version.
Last updated: 21 August 2025
